Subscriptions
Cancelling Subscriptions Purchased on Web
This article describes how to cancel a PlayNowMedia app that was purchased directly on the apps website. How to Cancel your Subscription 1. While on the apps website, click on your user logo (circle icon) on the top right corner of the home screen. ...
Become A Member
To become a member of any of our apps please navigate to the "Account" tab in the app and then click "Log In" and you will be presented with a screen to create a new account.
Issues With Logging Into the New Apps
We have recently updated our apps and we can't migrate passwords for apps as they are encrypted. If you are having issues logging into your app, if you go to the app website, for example https://classichorrorchannel.com/, there is an "Account" button ...
How to Enable Subtitles
This article describes how to watch a media with subtitles. How to Enable Subtitles When watching media please follow the onscreen instructions below. The button to enable them should always be in the right hand corner. If the media does not have ...
Deleting Your Account and Data
Keeping your personal information safe and secure is our top priority. When you buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us. In order to carry out our obligations under ...
Still Need to Contact Us?
If you are unable to find an answer to your question and you still need to speak to someone, you can do so by submitting a new ticket by clicking here.
Cancelling Subscriptions Purchased on a Fire TV Device
This article describes how to cancel a PlayNowMedia app that was purchased directly on a Fire TV device using the credit card saved on your Fire TV (Amazon) account. How to Cancel your App Subscription 1. Log into your Amazon account from a PC 2. ...
Cancelling Subscriptions Purchased on a Roku Device
This article describes how to cancel a PlayNowMedia app that was purchased directly on a Roku device using the credit card saved on your Roku account. How to Cancel Your App Subscription 1. To cancel your account on Roku, log in to your Roku account ...
Cancelling Subscriptions Purchased on the Google Play Store
This article describes how to cancel a PlayNowMedia app that was purchased directly on the Google Play Store or Google TV device. How to Cancel your App Subscription 1. While in the Google Play app, click on your Google Account logo (circle icon) on ...