Cancelling Subscriptions Purchased on a Roku Device

Cancelling Subscriptions Purchased on a Roku Device

This article describes how to cancel a PlayNowMedia app that was purchased directly on a Roku device using the credit card saved on your Roku account.

How to Cancel Your App Subscription

1. To cancel your account on Roku, log in to your Roku account from a PC and navigate to "Manage Your Subscriptions" (see screenshot below). 

















2. Select the channel you want to cancel from the list and choose "Cancel Subscription".

Notes

For purchases made directly on your TV streaming device, Roku manages all subscriptions, credit card transactions, and personal payment information. Roku respects users data privacy, and as such, PlayNowMedia has no access to your financial data or purchase information.  All purchases made through your Roku device must be cancelled through your Roku account. All refund requests must also be managed through your Roku account. PlayNowMedia can only process subscription cancellation and refund requests for subscriptions purchased directly on the app website (example:  povhorror.com or wickedhorrortv.com).


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