Cancelling Subscriptions Purchased on the Google Play Store

Cancelling Subscriptions Purchased on the Google Play Store

This article describes how to cancel a PlayNowMedia app that was purchased directly on the Google Play Store or Google TV device.

How to Cancel your App Subscription

1. While in the Google Play app, click on your Google Account logo (circle icon) on the top right corner of the Google Play screen.  This will open your Google Account management screen.

2. Select "Payments & Subscriptions"



3. Select "Subscriptions"


4. All of your active "Google Play" app subscriptions will list on screen.  Select the app subscription you would like to cancel and follow the on-screen instructions.

Notes

For purchases made directly on your Google TV device or Google Play Store, Google manages all subscriptions, credit card transactions, and personal payment information. Google respects users data privacy, and as such, PlayNowMedia has no access to your financial data or purchase information.  All purchases made through Google must be cancelled through your Google Play account. All refund requests must also be managed through Google. PlayNowMedia can only process subscription cancellation and refund requests for subscriptions purchased directly on the app website (example:  povhorror.com or wickedhorrortv.com).